CASE STUDY

RTIC improved their click rate, and found engaged customers they hadn’t been emailing.

RTIC improved their click rate, and found engaged customers they hadn’t been emailing.

“We’d sunset a lot of unengaged customers to protect list health, but had no way to know who to bring back. Orita pinpointed which profiles to unsuppress, and a lot of those people actually bought. Finding an untapped source of revenue was fantastic, and Orita’s surgical approach didn’t put the gains we’ve made on our broader program at risk.”

Brenden Johnson
Director of Digital Marketing

Click Rate Avg

Click Rate Avg

+45%

+45%

YoY

YoY

YoY

Engaged profiles added back into email campaigns

Engaged profiles added back into email campaigns

99k+

99k+

Engaged profile rescued from suppressed list

Engaged profile rescued from suppressed list

83k+

83k+

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